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by aabdi
28 days ago
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i wonder if we should expect this to fail by default. The meta culture has historically been known as "move fast and break things". This seems counter to a typical cloud business. Seeing how meta works in ads and business interfaces for whatsapp/instagram, it seems that 1. meta lacks support and customer success functions for enterprise 2. meta lacks b2b sales functions/culture 3. meta lacks a scrutable high quality operations culture for their APIs (SLAs, scaling, etc). These aren't easy things to gain, and we see the problems that the AI providers/azure/gcp etc have had historically as consequence of these various issues. |
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