[puppymaster]

I laughed and cried at this comment. It's so uncannily EU. Just spent 18 months landing an EU enterprise contract. Signed today and sent it back and got an automated message 'sorry will be on vacation til end of July...' This is the fourth vacation emails I got since corresponding with this contact window for the past 1 year.

[throw1234567891]

Yes, we have more vacation in the EU than people in the US.

[falcor84]

It's absolutely possible for individual employees to have generous vacations, while at the same time maintaining a continuously staffed support function.

[ekianjo]

it's more like nothing even happens in summer.

[thih9]

A lot happens, just not at work.

[JumpCrisscross]

Eh, Europe has some great service cultures. (There was a recent comment citing an article contrasting its furniture and tech industries I’m having trouble finding.)

European tech’s service culture is just distinctly and notoriously terrible, even within Europe.

[embedding-shape]

How is people having reasonable work place environments related to shit customer support and companies trying to optimize for reducing costs? Seems highly unrelated.

[make3]

launches suck in the US too. See: every single AAA game launch ever