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by dkersten 28 days ago
altmanaltman is correct, I was talking about vendors. If you rely on a vendors service for your own business, you want it to be consistent. How can you plan around and rely on something that is inconsistent?

Your vendors plans to grow fast and break things shouldn’t affect your ability to provide your service to your customers.

Anthropic has not been a reliable vendor. Previously, when they were compute starved, the quality of their models degraded in the weeks before new releases, without warning to their customers. You just suddenly got a worse service. I wrote a little more a few months ago: https://news.ycombinator.com/item?id=47375818 And then there’s the transparent downgrading they did with Fable.

If your running a business, that’s not what you want to be relying on.

1 comments

Just like we take unreliable machines and make a reliable system by load balancing and fail over we can do with vendors.

Any sane company should not be too deeply tied to any one AI vendor at the moment and be ready and able to switch with a timeline and cost as acceptable to the org.

TLDR: Be prepared to use multiple AI vendors.

Sure but that adds a lot of complexity and cost to your business. It’s much simpler and safer to just work with more reliable vendors to begin with. Why build on quicksand when there’s rock available?
In most of business, there isn't rock available. You have to build on what's there and accept it.
Many vendors and service providers have SLA’s and contracts, at least for the critical services.
No AI vendor does.