[applfanboysbgon]

> 2nd, paying customers can legally and legitimately be banned and monitored for breaking terms of service

Yes, I said that. If a user is breaking your terms of service, ban them. Continuing to charge them while not providing the service they're paying for is, in fact, literal textbook fraud.

[solenoid0937]

No, it's totally legal to provide degraded quality of service to those breaking your ToS.

In any case this is not what is happening, but it is legal.