[vr46]

I am so so disappointed with Mullvad and this founder. I can’t believe I let myself get suckered and then paid up-front for the year again.

The only influence I have is with my money.

[mariusor]

Perhaps you should talk to customer support and try to get your money back. Even if it won't work, there's no faster way to reach the company to make a stand than to have an explicit paper trail to customers that are leaving them because of this.