[nerdsniper]

Much, much more difficult to enforce / obtain remedy, but it’s also against the law in the USA as well.

[bunderbunder]

In the USA you could possibly just contact your credit card company and have them issue a chargeback. And then Kobo might just let it go because it costs more to contest it.

[huxley]

Take care. In North America some services will ban you for doing a chargeback and that can be a big problem if you have a lot of content on the service