Right? For all the money paid by modern students is it unreasonable to expect some expert human interaction? The cost explosion has been centered outside the classroom, elsewhere in the org, so can't play that card.
You should see how little many of the people providing that expert human interaction are paid. My wife is a professor (in the humanities) with 2 decades of experience and degrees from excellent schools, gets top reviews from students as well and she barely earns enough to live on. If I weren't in tech we would be financially destitute. She already works 60 hours a week with just the courses, prep, grading and meetings she has... any more and she would probably just keel over and faint.
A strong argument for reform. The costs of higher education have multiplied while the people providing the education have probably not moved meaningfully, or may have declined with inflation. All that money going to management and other executive corporate positions should be clawed back. How can a person enter a contract to be in debt for decades and your spouse is still paid so little from the arrangement? It’s wage theft.
Professors basically arent paid, really. All judgments about the matter take place inside the Baumol cost illusion. Study the total collapse of pay since the 50s as measured against other highly trained services like physicians nurses dentists.