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by AceJohnny2 2 hours ago
> There's something incredibly peaceful about being in the hands of an expert you trust. [...] AI can absolutely shatter that feeling in an uncomfortable way [...] but I don't know if I can fully trust AI either.

This really is key. We know we can't trust the AI, but at the same time we're also more comfortable asking the AI for clarifications or confronting it. Not having a time-bound appointment or paying by the hour helps a lot. But even then, more information doesn't necessarily help!

I once brought my 11-year-old car, a Civic with 150k miles, to multiple garages. I figured I'd play the "second opinion" game to correlate what the garages recommended to decide on what needed to be done...

I got 3 completely unrelated recommendations, including one that I knew was invalid! I felt worse off than when I started!

The solution to uncertain information isn't more information, which the AI can certainly provide, it's better information, and AI cannot currently provide that.

5 comments

To provide a competing point of anecdata: A Gemini diagnosis saved me $3,000 in unnecessary repairs on my Civic.
There's a big difference between a _puzzle_ and a _mystery_. In a puzzle, the goal state is known, and as more pieces - data - appears, the goal gets closer. You know how far you are from the goal.

A mystery is worse. With each additional piece of data, the goal gets farther away. Everything is more and more confusing.

(Popularized by Malcom Gladwell)

The soothing sound of ChatGPT telling us how right and clever we are…how could it possibly hallucinate, certainly not 5.5
I have multiple LLM subscriptions at any given time, plus an array of local models.

When I ask a question outside of my domain of expertise I like to ask all of the LLMs I have access to. I also create separate sessions and ask the same question multiple ways.

It’s revealing to see how many different and contradictory answers I get, most of which are presented confidently.

The last time I ran a medical question through Claude I couldn’t even get consistent answers between sessions.

It’s also scary how easily you can lead each LLM to the answer you have in mind. When I would start asking questions about different options that other LLMs had presented, each session would drift toward that explanation.

Have you ever let the LLMs “discuss” with each other to see if that would give better answers?

You might end up with the answer from the most persuasive LLM, but you might also end up with better results.

Wonder if there is a paper out there on this.

> The solution to uncertain information isn't more information, which the AI can certainly provide, it's better information, and AI cannot currently provide that.

I'd argue that AI _can_ currently provide that, but that it can't do it _reliably_, and that to non-experts it's impossible to differentiate, which makes it all the more dangerous.

Isn't that the case with human "experts"? If you had encounters with doctors, mechanics, etc. you'll know you can get a completely different diagnosis for the same problem which obviously means (in most cases) that the person you thought an expert is wrong.

What is needed are studies that will take a cold look at the actual results because AI seems to be required to be perfect or it is useless. It just needs to be as good as a human for most stuff, but in the long run it will be much better. At least that what extrapolating current reality shows us.