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by _jackdk_ 35 days ago
Not in my experience, because the self-checkouts have to be designed for untrusted users instead of trusted employees. So I spend more time reacting to "please scan item" -> "place item in bagging area" -> "unexpected item in bagging area" -> wait for employee to notice that my checkout needs an override.

Whereas a manned checkout lane gives me a proper belt to put my items on and someone who can usually operate a terminal fairly quickly.

1 comments

Sorry, I was including time waiting in line at a cashier checkout. If there's no line, then it's faster if you've got a lot of items.