[lemonademan]

If you ask everyone this question, I genuinely believe they would tell you that demos always have to oversell the product, but a professional will tell you that this is because AI demos are crafted in highly controlled environments with people who know the full potential of the AI. I genuinely believe they are both correct in most cases, or at least one is correct. The average user of most products like AI doesn't know the AI's full potential, or they know the AI's full potential but still don't use it to its full capacity, and I believe most users are the former rather than the latter. In some cases, some don't even know how to fully operate it when they get their hands on it, which could make it seem more like a disappointment. Either ways the reason depends on the AI, the person using it, and the environment it is used in. I hope this can be helpful, but also take my opinion with a grain of salt, as I am not an authority on this subject. However, I hope this was helpful either ways.

[VaderAi]

Exactly this. Real callers don't behave like demo callers. Heavy accents, background noise, someone who rambles for 2 minutes before getting to the point, wrong number calls, suppliers calling about invoices.

A demo never tests any of that. Real deployment teaches you more in a week than a year of testing.