[kamkazemoose]

Then you place a time limit on submitting feedback. Say you have 1 week-1 month. Still not perfect since it sounds like in the posted scam he didn't find out for over a month, but it might help in many cases.

E: Also just had another idea. You could have a way to edit your feedback after the original deadline in case of fraud. If you open up a dispute like the one posted then Ebay could review the edit's on a case-by-case basis.

[dopkew]

Online sites like eBay, always want to reduce their personnel costs. Dispute resolution should be a last ditch effort that exists to identify loopholes in a system that should ideally NEVER need dispute resolution.

[GFischer]

They need to balance that cost reduction with lost revenues from the perceived worse service.