[codenerdz]

Exactly! Paypal is the middleman here and they are preventing me from going directly to the credit card issuer and providing them with extensive documentation proving fraud.

Not only that, they are making it extremely inconvenient to have any sort of communication with them

[001sky]

Something is beyond wrong if a verbal "not as described" lets them keep the object. That's such an obvious scam/abuse there should be a legal issue with it, if paypal is not pursuing actual proof. They are acting in bad faith because their contract/terms of service is not even plausibly verifiable. The CC company requires an affadivit to issue a refund; if Visa gets wind of this guy with 5 refunds to the same card/provider/etc (thats 5 perjured affadavits) it should be a verifiable problem with paperwork. Paypal should be in the business of verifying this; not denying it. Its so basic as to be beyond belief. Apologies for preaching to the choir.

[hughw]

If the seller accepts returns, would that solve the problem? I apologize of the OP mentioned whether his item was returnable -- I did not see him say that.