So far this is some of the best uses of ML I've seen to date! This is one of the few things you can point at and say "AI made the world a better place" IMO (this and medical research).
That's not true. AI or ML has been used for a long time in hugely useful, although narrow ways. LLM's have sucked all the oxygen out of the room, but people used to say that the problem with AI was that it always stopped being called AI once it became useful.