[munk-a]

The same effect can be observed if you've ever been a software developer where you're told what solution to build without any of the context of the problem you're solving. "We need an FTP server, quick, ops, get on that." leading into "Oh, it turns out the customer didn't need that to receive our emails" leading to a bunch of very puzzled devops.

[win311fwg]

In my experience as a software developer, reverse engineering a stated solution back into the actual problem is almost the whole job.

[samrus]

Wouldnt it be nice if leadership just communicated the problem all the way down

[dijksterhuis]

it'd be nice if leadership had awareness of the problem to begin with.