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by emcl 4943 days ago
The reaction expected from you is rage, and not frustration and helplessness. I don't know of any other company that would kick its customers in the nuts and that too the early adopters.
1 comments

Remember that apple sells millions of these things and we are <200 commenters on a website filled with edge case power users.

Odds are that a good amount of buyers either don't care or haven't noticed the problem. It's not kicking their customers in the nuts. They poorly structured the evaluation method to set a threshold for repair and are having to backtrack and fix an expensive quality control mistake.

They're not kicking me in the nuts. They're a company of humans that has to deal with a problem in a way that satisfies their suppliers, shareholders, and engineers. I've found greater success in approaching problems like this with rationality. With lots of noise, maybe the test will change (only 30 seconds on the grey screen will make a metric shit-ton of the units qualify for replacement).

If the customers start sympathizing like that then they're going to stop listening to us and only act according to the other constraints you mentioned. If i go and buy a Pro Retina, the screen is the last thing i want trouble with, and if they fail in ensuring that it works, they should just replace it. Period. I don't give a damn about thresholds and whether im being 'reasonable' in whining or not. Maybe it's just me i want the best when i pay for it. Screw the shareholders and suppliers.
Yeah, screw the suppliers that get you the screen you want.

Have some common sense.