[nijave]

Their "safety" system that arbitrarily flags things.

Tons of examples of innocuous strings setting it off and sometimes with financial impact like the OpenClaw/hermes thing (just having the word "hermes" would insta deplete your quota and start charging you API rates in extra usage)

[theshrike79]

The hermes trigger was a bug and they fixed it in a few hours. But bad news carries far and wide.

[nijave]

I read the Github issue. They also initially refused a refund until the whole thing blew up

Here's another one https://github.com/anthropics/claude-code/issues/52809

It's definitely not an isolated incident