[amarcheschi]

Maybe in the past, but nowadays you can call your bank for a charge back or you have an option in the banking apps

I do have to say though, that with customer protection laws we have it has never happened to hear about a friend getting a charge back from the bank, usually you go to the seller first (or the platform if you got scammed) and you get refunded there

[mejutoco]

The bank, at least all of mine, will ask for proof that you tried to resolve it first with the seller, so that is why I believe.

[retired]

I’m European and protection laws are nice to have but if a shop doesn’t refund you those laws don’t automatically give you your money back. That is where a credit-card comes in handy. I don’t know any bank that offers this protection on a debit-card.

[amarcheschi]

Yes, but even then you can usually go to the bank, at least in italy despite not being called chargeback you can ask a refund for scams or similar issues. More modern fintech banks give you this option directly in the app, otherwise you might need to chat with an operator

At least here I see online that there's the possibility to do so (even with debt cards). However, I guess that with a credit card it is going to be less annoying for you, or any way easier for you, since it's their money on the table and not yours

I'm talking about italy btw

Edit I also think that prepaid cards here are what have less protection