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by rustcleaner
5 hours ago
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I'll be real here: as a customer having to call into support, I have had way more unsatisfactory experiences dealing with "south asian" reps than I've had with AI. That offshoring has been absolutely horrible and it needs the heavy hand of government to put an end to it: Hire Americans for tech and support roles or be ready to pay taxes which will cost more than any cost savings that are had by offshoring, with the caveat that moving HQ out of America to try to dodge this -> full sanctioning from doing business with America or American companies. This is not a funny dynamic, and the only real winners in this have been the investors. I would hardly call Microsoft an American company anymore. |
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