[vitally3643]

Industrial and consumer electronics are entirely different industries. Industry isn't typically tolerant of the kind of extended warranty bullshit runaround that consumer brands employ.

For an industrial customer, your thing either needs to be repairable right NOW or it needs to be cheap enough that you can have disposable stock on hand. If your delicate widget can only be repaired by hand-delivering it to nude virgins on a mountaintop, you are not getting that 500k unit contract, you're getting shown to the door.

That is unless you're literally IBM and/or have monopolized your class of utterly indespensible widget. Only then do you have the power to tell Amazon to fuck off and send a warranty claim.