[ardeaver]

I realize this is very much not the point, but the fact that the "Active Incident" banner is green is upsetting.

[Kesseki]

The banner's colour is based on the "Incident Status;" it's green because services are currently operational. It would be yellow or red if the impact were more severe.

[dxdm]

Using only color to communicate the status is confusing. If you want to communicate something, it's often best to just say it. The color can be a visual reinforcement of that. Then your explanation would not be needed.

[Kesseki]

We do say it. That's what the "Incident Status" field is there for.

[dxdm]

But that's not were the confusion is created. I don't even see the status field on mobile without scrolling. You don't have a missing status field, you have too much confusion, because the field and/or the color have a placement mismatch.

[dlcarrier]

Their monitors don't seem to be detecting the outage. Sometimes they run directly on the server, and aren't able to detect routing or DNS problems.

[NewJazz]

We're operating normally, but with reduced redundancy. We continue to work with our upstream ISP to identify and resolve the issue.