[Kesseki]

To be clear, “Degraded Performance” means just that, not “down.” Let’s Encrypt’s issuance is mostly working fine.

[saagarjha]

I see you are unfamiliar with status page-ese. “Degraded performance” is a term which means some form of “the entire datacenter is probably on fire”.

[Kesseki]

Although I only post here personally, I work for Let’s Encrypt.

[number6]

Thanks you for your work!

[ofrzeta]

It would be better to say this upfront. I am not blaming you in any way but this would prevent responses such as the parent's (hopefully).

[dlcarrier]

Let them know that they're having an outage. If their monitors aren't telling them so, they might need to host them off-site.

[Kesseki]

Let's Encrypt is operating normally. If you're having trouble, please post the details on the community forum so that folks can help you out. There is external monitoring in place.

[AceJohnny2]

A common confusion; this interpretation only applies to OVH.

ref: https://www.reuters.com/article/world/millions-of-websites-o...

[xarope]

That would a Microsoft'ese, "Some regions are encountering issues" => "The entire world is down, but our status page is working"

[zelphirkalt]

I also see that fitting into the corporate language of Gaslightese.

[AceJohnny2]

I thought it meant "electricity has ceased to be a physical phenomenon in the general vicinity of our servers"

[widdakay]

I have tried many times to renew my certs and have had 0 successes throughout today. It seems to be 100% degraded to me.

[Kesseki]

That’s unexpected. Please post details on the “Help” topic of the Let’s Encrypt community forum so that folks can take a look.

[greatgib]

They claim "Degraded Performance", but 400 and 500 error responses is a non fully working service and not a performance that is just "less good".

> Some clients may encounter 400 and 500 error responses.

[gib444]

What % of requests succeeded vs failed? How many certificates were issued during the outage vs the average? That might actually clear things up