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by traceroute66
13 hours ago
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> I've never seen an hotline where you can call back and resume the call you were doing. Assuming they even accept inbound calls to the CLI number in the first place. I frequently encounter companies where I miss a call due to $reason, I then try to call back the CLI number and it just says "This was $megacorp trying to call you, we will try again later". Or, if you're really lucky, the CLI will just dump you into IVR-hell which, of course, is "AI powered" today, so you have to spend 30 minutes telling the stupid robot they mis-intepreted your voice. |
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