[SV_BubbleTime]

Ugh. ProxMox breaks my heart.

Our MSP refuses to consider ProxMox because “we need to support it”… but are happy as clams to throw me outrageous HyperV labor costs.

They’re literally putting me in a position where I either need to fire them because they refuse to use an open source solution and hire people that can read code… or fire them because they want 50,000 to move 15 VMs over to HyperV.

I want an MSP that isn’t scared of things outside of Microsoft.

[mikestorrent]

It's honestly been easy as hell to support and upstream support contracts are available for cheap as chips, like a grand a socket a year or less. An MSP could partner with them to offer enhanced support if they were smart! It's just KVM / Qemu / Ceph on Linux, plenty of 3rd parties can provide support for it... just go spin up a cluster in a trio of VMware machines with nested virtualization turned on and take it for a spin.

[thenewnewguy]

Doesn't the company behind ProxMox sell enterprise support?

[SV_BubbleTime]

Apparently not enough for my lazy MSP to be confident in their service level agreements.