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by ygouzerh 2 hours ago
Definitely! One exemple is Grab, in all Southeast Asia: what people like is that the app is fluid, and will get you from A to B.

There is no marketing like Uber did sometimes of like: "personal service, free water bottle", and it's still killing it.

Of course, I personally always enjoy a chat with the driver, but many people I know prefer actually not talking.

3 comments

I choose Grab mainly because I always have installed for GrabPay payments. Sometimes I use Gojek (often unloaded because my phone doesn't have much storage) because it's cheaper.

I avoid first-party taxi apps because they're shit and do dumb stuff like charge a 10% surcharge for credit card payments. They could get away with it 20 years ago, but I'm so glad Uber, Grab, and all the others are eating their lunch.

The grab app shows un-skippable ads. And some taxis even have ads "based on your interests" playing on a TV in front of your seat. I found their "no marketing" ;) to be almost too much.
Or Gojek!