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by ygouzerh
2 hours ago
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Definitely! One exemple is Grab, in all Southeast Asia: what people like is that the app is fluid, and will get you from A to B. There is no marketing like Uber did sometimes of like: "personal service, free water bottle", and it's still killing it. Of course, I personally always enjoy a chat with the driver, but many people I know prefer actually not talking. |
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I avoid first-party taxi apps because they're shit and do dumb stuff like charge a 10% surcharge for credit card payments. They could get away with it 20 years ago, but I'm so glad Uber, Grab, and all the others are eating their lunch.