[fusslo]

I had an AI agent lie to me

I called siriusxm to get them to turn off their stupid advertising on my in-car infotainment

I had called like 3 months ago to do the same thing. The human agent confirmed she turned it off on my account

I called again recently and asked the AI to turn off in-car ads and weather alerts. The ai INSISTED this was my car's manufacturer responsibility.

I kept yelling and swearing until it finally transferred me to a human. The human confirmed that it was a part of sirius AND that the feature was disabled (it turns out that disabled features on inactive accounts automatically become re-active on 'free weekends'. Holy fuck that seems illegal. the only way to disable features during free weekends is to have an active account (aka paying them)).

My next car is going to be seriously driven by a lack of connectivity, lack of sirirusxm. I'll buy a car where someone already figured out how to physically remove the radio

[ray_v]

I had an Amazon agent tell me that I should go and take my misdelivered packages off my neighbor's porch. I told it that that may look bad and I didn't want to get shot or have the police called on me.

The AI agent and I went back and forth for like 5 minutes before I got a person (I think!). When the human agent got on the chat I pretended that I had traumatic brain injury from slipping and falling trying to retrieve my misdelivered items.

[bean469]

> I called siriusxm to get them to turn off their stupid advertising on my in-car infotainment

I know that ads on radio always were and still are a thing, but on actual screens as well? This just gives another reason not to upgrade from my 2010 car.

[fusslo]

YES. it's absurd

The screen on my car displays navigation, climate/AC, & carplay. There is a pop-up dialog box that takes over the display and says either "special offer from sirius xm" or "Warning: extreme weather X miles away". The background of the popup is opaque so it blocks out the ENTIRE screen

I can't access navigation, radio, or climate controls until I dismiss the pop ups!

AND pop ups stack. I have a video in my phone of pressing 'dismiss' 23 times in a row before I am able to get back to navigation.

Imagine driving through a thunderstorm in an unfamiliar city and you have to dismiss 1-3 popups per mile to just see the map!