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by Bender 1 day ago
I ran into this with an NVMO mobile provider. They did not like my personal email domains (assorted .net and .org) so I nagged their customer support until they manually added it. Their marketing team happily emails my personal domains once added. Some day this will probably cause a problem but my goal is to eventually get rid of my cell phone either way.
1 comments

I ran into this with an NVMO mobile provider.

As of about six months ago, AT&T's web site would not accept email addresses without a three-character TLD. I had to get a customer service person on the phone to manually change my address.

Even .us ??? Pretty sure I used my usual domain (enslaves.us) with them for wireless and california landline and u-verse.
Just a guess but .us does not permit whois privacy and perhaps that may be a factor but I am entirely guessing as all my domains have whois privacy enabled and they would not say why their system rejected my domains.
MVNO fwiw. Mobile virtual network operator.
It gets worse. The FFA keep nagging me to renew my drone registration.
Do you mean it was failing with a >3 character TLD?
could be < 3

   .io
   .co
   .ai
> could be < 3

Or any ccTLD: .ca, .fr, .se, etc.

* https://en.wikipedia.org/wiki/Country_code_top-level_domain

But those have been around forever. The newer ones (.shop, .wiki, etc.) are >3 and it makes more sense to me they wouldn't be handled correctly.
I don't know the specifics. I can imagine someone using a regex like

^[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+\.[a-zA-Z]{3}$

it worked for the emails that the web dev tried and you have to have a valid email address to file a complaint.