[foxfired]

Whenever I write something that gets some traction, I get emails. I can't tell you how much I appreciate it. One of them is from a guy that tells me "I love your blog, but you got terrible spelling." If it wasn't for him, I wouldn't bother doing a spellcheck before publishing.

[tsylba]

I'm always saying it's better to finish on a good note rather than a bad one, "<Insert Bad Things> but <Insert Good Things>" (eg. "You're stupid but I love you" vs "I love you but you're stupid"), but that's the kind of case where it's clearly better to do the reverse. Huh.

[bluebarbet]

This is my strategy with forum comments. Always try to end with a compliment. Takes the edge off any criticism and makes an angry reply much less likely.