[vanuatu]

+1

its surprising to HN tech crowd but a well implemented support agent gets higher reviews and successful resolutions than humans

[aaron425]

Can you cite a source or study for your assertion?

[vanuatu]

personal info

maybe will be public soon with earnings calls? We’ll see!

[tencentshill]

Are frustrated hangups before any resolution is reached a part of that data?

[vanuatu]

yes, it counts as unresolved

[doctorpangloss]

c'mon listen to yourself