Fake "people" will likely increase churn. Have you seen polling numbers for Ai? Chat, especially fake video people, is likely to get heavily regulated. I'm pro ai, but I will reject anyone who tries to get me to use it and shame anyone who builds something like this.
What polls? also, the churn thing is testable. If I demonstrated retention numbers would you be convinced ? In any event. Huge difference between synthetic people and embodied agents.
If you want to create a business around this, as it sounds, you should want to know how the general public feels about Ai and be paying attention to the regulatory developments. We are in a period of dramatic shift, leaders in the transition pay attention to all facets.