The website has demo agents, including "Support persona" Anne, described as "calm and capable", and "Lead gen persona" Gabriel, who is "warm, sharp".
I had a good laugh when I asked them both to tell me how to sort an array in Python, and they did indeed read the whole code, with a smile and intonations.
Inasmuch as I remain unsure what to make of this, I think you might need to know that the answer is a deployment choice, not an inherent property of the tool. Our personas are good at performing hand-offs, but the moment they can't help, they can't.
Fake "people" will likely increase churn. Have you seen polling numbers for Ai? Chat, especially fake video people, is likely to get heavily regulated. I'm pro ai, but I will reject anyone who tries to get me to use it and shame anyone who builds something like this.
I had a good laugh when I asked them both to tell me how to sort an array in Python, and they did indeed read the whole code, with a smile and intonations.