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by stasomatic 5 days ago
>Another was using SF as a ticket system. Those folks we moved >to FreshService. $180k down to $15k/yr.

When does this end? Next year, there will be "ReFreshService" at $1K/year, so migrate again, re-train again? There is a lot be said about stability and continuity, wouldn't you say? I have no dog in the hunt, SF-wise, I've used it like 3 times in 20 years. If it continues to exist because if its predatory tactics (I've no idea) that's a different narrative.