[marysol5]

>It turned out the device was a store demo unit that wasn’t properly wiped before it was sent to Collery. He said he used the phone for a couple of weeks before all of his data was erased, seemingly due to a remote action that triggered a complete reset

Seems a massive nothing burger, they fucked up, gave him another plus a credit note.

[josephcsible]

Losing all of your data is not a nothingburger.

[tiberious726]

And should be expected at any time without backups