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by alkonaut 46 days ago
I think something similar applies in many parts of the world, _but_ I also think that the response from the OEMs is basically "fight the warranty claims hard when there is third party service involved, and just honor the warranty with a smile otherwise". Basically malicious compliance is what they have to resort to. And as a car owner I'm lazy and afraid of conflict. So I happily pay X% more for the service to get the no fuss warranty (And the OEM shop is even happier).
2 comments

In order to deny a warranty claim the US, the manufacturer has to prove the issue has been caused by a modification or servicing.

Why would anyone want to service their call at a stealership? The prices are unfair and the quality of techs is awful. Better to find a small reliable shop.

the couple times I ran into this, I basically just threatened them with legal action & they relented
I’d happily pay $500/yr more for service to not even have to consider that