[pjc50]

This is one of those things where you have to be aware of the Prisoner's Dilemma; to a certain extent you can elevate a place by better pro-social behavior, or forming a pro-social clique within it, but you need to be aware if/when other people are playing Defect against you.

(one such way to retaliate against defectors is similar workplace anti-social behavior. For example if someone asks you to do something off the books, you can agree and then just flake on them and not actually do it, while hinting that if it was in the ticketing system it would be prioritized)