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I complained to Anthropic over expired paid API credits and 31-day limits
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2 points
by WangXiao
3 hours ago
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@AnthropicAI: As a preliminary matter, I state the following clearly:
- I do not intend to accept any refund, compensation, reissued credits, account adjustment, or any other form of individualized relief.
- Nor do I intend to accept any settlement arrangement that would substitute private handling for a public apology, amendment of the relevant terms, and repair of the billing mechanism.
- The sole purpose of this complaint is to require Anthropic to provide a formal response to the unfair term structure and billing-transparency deficiencies described below, and to take structural corrective measures.
- This statement does not mean that I refuse to receive a formal written response from Anthropic; what I refuse is any individualized relief or private handling offered as a substitute for structural correction of an unfair structure. I have formally complained to Anthropic. An unfair structure requires structural correction. #Anthropic #Claude #APIcredits For readers who want the screenshots and image evidence, search for:
“Anthropic, You Can Brutally Wipe Out My $24 Today. What About Tomorrow?”
“Anthropic Formal Complaint Public Version EN v1” |
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