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by keithnz 3 hours ago
More and more I'm generating AI emails, often to people outside the company and often to do with technical issues / integrations we have / APIs. So far I don't think the people I'm emailing are really using AI as human responses are, well, lacking. What would be great is new email conventions for different communication pathways.

  Human -> Human (think we have this sorted)
  AI -> Human
  AI -> AI


If you are doing AI -> Human, then you need to be curating the response and understanding what it is saying, also, make sure its not leaking internal details or committing you to have phone calls/video chats (it does that). This works really well for the most, and humans respond with requested content. Quite often my AI debugs problems with their systems which I know little about. But humans do odd things like send screen shots of logs rather than text (they also leak internal details of their systems they potentially shouldn't). I used to tell people the content is partly AI, but now I just send the curated email without mentioning AI.

For AI -> AI you kind of want a hand over document as an attachment to an email. Only thing here is making sure there's no injection of security risks. But quite often instead of getting a human response to my AI generated emails, it would actually be nicer to hear from their AI which could give a better context/details. It would be really nice to be able to go, can you have your AI talk to my AI :) (security is a major issue here)

1 comments

tries to pass slop, complains about quality of replies
? you missed the point, ironically showing the problem with human responses :) humans are super bad at providing information, they concentrate on singular things, especially if they think they have a point / suspect they know what the problem is, but if they are wrong their response doesn't have enough to go on, so you have back and forth.