[soared]

I spend at least 6 hours a week arguing with bots owned by other teams, as I’m unable to reach a human before I bypass their bot. 10k person company, clients are paying for my time.

[btbuildem]

I would be tempted to send my own bot to do that drudgery

[anoyomoose]

Soon all communication will start with bots talking to bots trying to find a human. It's already happening with phone calls.

[RA_Fisher]

It may be that they’re protecting their time.

[evenhash]

Right. Somewhere there’s a dashboard which lists those 6 hours as time saved.

[soared]

They are, eng makes 600k/yr and I make 2, so their times is worth triple mine. It’s cost effective to make me toil and drown in frustration if it reduces ticket volume.

[cbg0]

Just build a bot to bypass their bot.

[sevenzero]

Corpo bullshittery is the best kind of work. Get paid without actually ever doing anything. Its heaven.

[vovavili]

Being alienated from the outcome of your labor is far from my idea of heaven.

[fasterik]

Not if you enjoy making things and take pride in your work.

[sevenzero]

Actually having to work and take responsibility is extremely exhausting compared to corp life, I experienced both, I currently have no corp job, am responsible for a lot of apps and hate every part of it. Boreout is so much better than burnout and I never worked a job that allowed me to have none of them.

[marcosdumay]

That's some odd image of heaven.