[Barrin92]

>why should a company listen to a gallup poll of ~1,500 people over their own internal metrics?

for the same reason Vladimir Putin should listen to Russian milbloggers rather than his own subordinates, the metrics are being cooked up by people who get promoted for good metrics

[john_strinlai]

i pose my hypothetical widget question from the sibling comment to you as well.

[Barrin92]

yes I would not turn my whole company into a widget producing company, just like I wouldn't turn my 17th century Dutch company into a Tulip factory just because they're flying off the shelves. Mind you we're talking about Meta, which is only named 'Meta' because they did that whole bit once already when they became the metaverse company which is an awkward name now given that everyone coincidentally seems to have forgotten about that entire thing

Also the shelf metaphor is itself troubled because you're not even really selling any widgets for profit, you're just handing them out for free at the expense of hundreds of billions in investments that really are going to deprecate pretty fast

[john_strinlai]

>yes I would not turn my whole company into a widget producing company,

i think you have severely misunderstood the hypothetical