[bakugo]

Forgive the bluntness, but... no shit? AI companies are the last ones I would expect to have any sort of useful customer support.

> I've been a Claude Pro subscriber for a long time, I'm currently on Max,

And yet no mention of "I'm going to cancel my subscription after this bad experience." Sounds like everything works out for Anthropic.

[VimEscapeArtist]

You got me. Canceling would hurt me more than them, and that math is the whole problem.