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You are far too empathetic to them. They should not hold the jobs they have. These are the people writing React monstrosities for government benefit websites, and testing them on fast iPhones and fast 4G, without realizing that every page load for actual users will take 30 seconds on their old $200 Android on 3G, and users won’t complete the form. It’s a culture of not giving a shit, that’s the deeper issue. |
The frontend was in React because the company that got the contract initially used React for everything. The frontend was a 5MB SPA, but it could've been (mostly static) HTML files with some interactivity for forms like TFA. Everyone working on the project agreed React didn't make sense, but we couldn't do anything about it because someone from the government IT department would have to admit they made a mistake. There was no budget for rewrites in the contract. The few times a developer attempted to remove any "React monstrosity" they got in trouble.
Sometimes developers care, but the people in charge don't, and in government environments every change must go through them first.