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by ethbr1
1 day ago
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Repeating back what someone said (specifically: trying to mirror their exact words as best you can remember them) also has proven psychological effects: increased empathy and calming of your own emotional response and theirs. It's a component of a few psych frameworks around improving interpersonal conflict. Ref: https://hartsteinpsychological.com/the-power-of-active-liste... Short template form is "What I think I heard you say is (repeat their words as exactly as possible)? Did I get that right?" |
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