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by frereubu 2 days ago
We have a UK client in the healthcare industry who registered the domain clientname.healthcare, and they rapidly found that the NHS imposed regexes which rejected name@clientname.healthcare emails.

Aside from regexes though, I also think the new TLDs confuse quite a lot of people. name@clientname.healthcare just doesn't click as an email address as quickly as name@clientname.com, and I'm in tech so I'm sure it's much more confusing for people outside that space.

In fact, that reminds me that we built a site for another client for use inside an exhibition space which was spacename.house and against our advice they put that - without www or https:// - on exhibition panels for use on mobile phones. I am absolutely convinced that most people didn't realise it was a web address.

4 comments

I have noticed many non-techies simply put words into the address bar and click on the first link from the search result.

So if people just remembers spacename.house then that might be enough.

My dad tend to skip the TLD part as well. The results usually work. When they do not - he gets very confused.

The Internet is really a gold rush for scammers.

> rejected name@clientname.healthcare emails

For years I've had a catch-all subdomain to give out addresses like company@sub.domain.tld which makes filtering out the junk when companies invariably sell their email lists or get hacked much easier. It is getting rarer, but I still occasionally run into sign-on forms that don't allow more than one “.” after the @ unless it is due to a recognised two-part country suffix like .co.uk.

I would never use something that isn't a country TLD for email for this reason, I assume there are a lot of bad systems out there that will incorrectly see them as incorrect.

I did similar several years ago with the .services TLD. Lo-and-behold, I bought the .com not long afterwards!
the domain name of my former employer was 18 digits long and i had to login in 10 services a day with it, it was a bit horrible

having a 10 digits tld is self-harming