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by everdrive
7 days ago
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This is not meant as an argument or a counterpoint, I'm just not familiar with some of your examples. Would you be able to elaborate? >Scan this QR code to install the app to cross the border. Would this be a national border? I haven't traveled internationally for a while, but this would be quite troubling. >Install the app to board the bus. Is there no option to pay without an app? >Install the app to get your filing status with department xyz. Surely the government also allows you to just call and get an update? |
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Government offices in many developed countries don't realistically answer the phone any more. You either use the official app on your phone, or you log into the official website using strong authentication that requires a phone. A luddite workaround might be a registered letter by post, but you might wait a long time for an answer.