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by 827a 6 days ago
You cannot trust companies to communicate an unbiased vision of the future, because they will always build what they're capable of selling. Microsoft and Meta are incapable of selling phones and laptops; they're certainly capable of building them, but few people will buy them. So instead Meta builds smart-glasses and Microsoft presents this weird vision of "connected thin devices" by keeping the hardware itself very abstract and unknowable. The hardware doesn't matter to Microsoft, not because the hardware doesn't actually matter, but because it cannot matter, because Microsoft cannot win in hardware. Its not a vision of the future; its a vision of what Microsoft can meaningfully sell. Microsoft can meaningfully sell their weird constellation of 365 subscriptions that no one knows what they do or if they remotely do what you buy them for; thus their marketing now wears that idea of "unknowable capability" like a mask.
6 comments

"You cannot trust companies to communicate an unbiased vision of the future, because they will always build what they're capable of selling." This just rewrote my brain, thank you.
Based on Microsoft's ever-more-fetid output over the last two decades, they can't sell self-respecting people jack squat.
IMO there's an even more real story at the heart of this idea than stratechery's predictable, banal attempt to compare Microsoft and Apple's competing visions of the future, and its part of why I've become so bored of stratechery's articles lately. He glances against that Microsoft video, recognizes that the video does a horrible job of communicating their vision, and then carries water for Microsoft by working overtime clarifying their vision for them; instead of doing the obvious and totally reasonable thing of asking: Why the fuck is that video so incomprehensible? Microsoft used to be pretty good at aligning themselves and their customers around a shared vision of their future, but since the advent of AI the company has seemed more-and-more adrift at sea without a bearing.

Much more needs to be said and discussed about this; in comparison, Siri AI is boring and predictable. Siri AI is Apple being Classic Apple: shipping a solid, decent product that works as advertised and isn't that surprising. That's Apple. They lost their bearing as well for a couple years, but they re-found it. Good on them. Meanwhile Microsoft is in meltdown mode behind them shrieking buzzwords and everyone is pretending that everything is fine because they're microsoft, they'll figure it out.

> Much more needs to be said and discussed about this; in comparison, Siri AI is boring and predictable. Siri AI is Apple being Classic Apple: shipping a solid, decent product that works as advertised and isn't that surprising. That's Apple. They lost their bearing as well for a couple years, but they re-found it. Good on them. Meanwhile Microsoft is in meltdown mode behind them shrieking buzzwords and everyone is pretending that everything is fine because they're microsoft, they'll figure it out.

I think your description doesn't fit the iphone. For some people it was surprising, at least

"Classic Apple" in this sense means "Tim Cook's Apple", as timelines for all things have accelerated and pre-iPhone is beyond the classical era and well into ancient history.
He really missed something - Nvidia's video. Microsoft isn't the brand in front of the next AI on device. Nvidia and Microsoft are trying to figure that out, but it's likely (based on recent acquisitions) to be Nvidia on Windows.
I thought we’re done with Windows. Maybe it was wishful thinking.
Still over 60% of the laptop and desktop market. I'm hopeful that if the number drops, Microsoft gets their head out of their ass on usability. In the meantime I'll be on a Mac...
Nice analysis.
lol thats actually funny and kinda spot on. some of my coworkers regularly move goal posts to double down on windows in the face of microsoft doing absurdly hostile shit and it feels like watching some kinda stockholm syndrome. i sort of get it like many i was born and raised in a windows computer household and it wasnt until i dunno 7 years ago or so i started dinking with other stuff, i think if i try to remember hard enough there was some perceived inner feelings of tribalism there. but really once you start getting proficient in another OS it's hard to make the case for windows, windows just feels kinda dirty.

so yeah, it's interesting to watch microsoft pitch a piece of hardware or something, see a couple coworkers gawk at it, sometimes buy it, only to have it repeatedly turn into vaporware rarely with a refresh from microsoft or to end up in another line of products thats sunset forever. microsoft appreciates their business tho, i'm sure. i just wish they could see how funny their relentless hope looks from the outside that microsoft might someday reign supreme and be everyones computer sweetheart again. i had a coworker actually express frustration because we didn't select the microsoft fabric solution or whatever for a datalake. took a hot minute to just get him to relent on trying to only champion microsoft services and products at every corner it's wild to me that someone should have so much allegience to a massive tech company. especially one that is not just hostile to it's users but the industry at large, microsoft has kinda always been a hostile part of the computing history story.

You haven't listed the competing company that does not make one feel "some kinda stockholm syndrome".
I love my Surface laptop. I use arch, BTW.
Surface Pro with Debian KDE here. I just dressed it up like Windows 7, because I need more Fruitiger Aero in my life.
Does the btw version have a changelog published somewhere?
At the same time, the only things that get built and sold are the things that someone is capable of building and selling
There is a presupposition in this statement, that someone in these companies even cares about being unbiased. I don't think this is true.
Eh I agree mostly, but Microsoft was doing well with Lumia, at least in other markets. The 520 was a loss leader but it had really good penetration.

I almost reverse this. Its not that Microsoft cant sell hardware, its that no one trusts them to keep making it long term. Everyone is just waiting for the end of XBox, Surface is presumed to have a ticking clock. They bought a phone company and ended all the products they purchased. They set up a concept lab to create an iPad Killer, in the Courier, hired a fancy apple hardware guy and killed the project because the office team was worried about competition. All they need to do is support a product long term and the market will start to accept them as hardware guys again.