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by gmueckl 2 days ago
Throwing infinite money at engineering problems doesn't move deadlines arbitrarily.

But Apple's position here is actually really wild: Apple claims to protect user privacy all the time. But they can't offer a product in a major jurisdiction that has actually meaningful privacy laws? Didn't they consider that while designing the product?

This is quite the contradiction.

11 comments

> Apple claims to protect user privacy all the time. But they can't offer a product in a major jurisdiction that has actually meaningful privacy laws? Didn't they consider that while designing the product?

Complying with complex privacy laws is surprisingly orthogonal to making a product with good privacy.

In another regulatory area (not privacy, but something more historically regulated) we ran into strange situations where complying with the letter of the law would require us to walk back things that we had done in a better way. The laws are not simple and they're not written by engineers or even people who understand what future product needs look like.

Complying with complex privacy laws is surprisingly orthogonal to making a product with good privacy.

Maybe it's more because the privacy is largely marketing and helps with continuously shutting out competitors under the guise of privacy?

If they really cared about privacy, they would end-to-end encrypt iCloud backups [1] by default and not just when ADP is enabled, which only a small subset of users do. In fact, many technical people I know don't even realize that iCloud backups are not end-to-end encrypted. At any rate, this large hole opens a lot of data (including iMesssage) open to Apple, law enforcement, etc.

https://support.apple.com/en-us/102651

[1] And iCloud Drive, and photos, and notes, and voice memos, and wallet passes, and contacts, and reminders, and...

Apple is one of the few tech companies that puts user privacy first, and any claims otherwise are deeply misguided. They pioneered things like iCloud Private Relay and privacy protecting cloud backups for devices.

Ironically the gaps you point to are things they have had to do to appease the European Union.

> They pioneered things like iCloud Private Relay and privacy protecting cloud backups for devices.

They didn't pioneered it, they just brought it to the masses. Tor was here before the Private Relay, and most open source backup applications offer E2EE out-of-the-box.

It's incredible how people are acutely aware how technically inept regulators are (laws affecting their personal use of technology) and how quickly they side with regulators when a law affects how corporations use/create technology.

If regulators suck at understanding tech, they are making poorly thought out laws for corporations just as much as they are for you.

Privacy laws are not complex, they only become complex if your goal is to actually skirt them.

Tax laws are also quite easy, tax lawyers are only needed if you want to NOT pay what the country you're operating in is owed.

Respectfully, it sounds like you just haven't dealt with any significant tax or regulatory tasks.

There's entire industries of experts who work on these tasks, and they don't just work for people trying to skirt the rules. I've hired people for both tasks and the reason was specifically to comply.

Not privacy, but as an example:

NIST, MS, and the security community all recommend against forcing people to change their passwords on fixed intervals. They should only be changed when there is an indication they have been compromised.

PCI requirements demand mandatory 30 day rotation intervals on user passwords for users with administrative privileges, IORC. Something like that.

They haven’t kept up. So until they change the rules you can either be PCI compliant or implement the current best practice. Not both.

Your example completely ignores the temporal dimension.

The best practice was to rotate your passwords, but we discovered that this led users to picking less secure and easier to remember passwords and patterns.

Once technology offered up solutions to problems like password managers and breach notifications, that recommendation changed.

PCI used to mandate password changes for in-scope accounts (meaning they have access to credit card flows). Now that MFA is widely deployed that requirement only remains for accounts that do not have a second factor for authentication.

If you were ahead of the curve and implemented strong password policies that did not conform the the PCI baseline, all you had to do was explain to the auditor why. Assuming what you were doing genuinely increased your security posture it would be approved.

They specifically addressed the temporal element:

> They haven’t kept up.

Other standards all used to recommend password rotation. Most have amended it to deprecate or even prohibit password rotation.

> Once technology offered up solutions to problems like password managers and breach notifications, that recommendation changed

It wasn’t just that.

The original recommendation for password expiration failed to take into account the human practices that resulted.

Everyone has worked in an office with passwords on post-it notes, or seen passwords numbered with sequentially incremented integers at the end. Password rotation isn’t merely a baseline level of assurance, it has a negative impact on security because of the effect it has on password hygiene. In practice, passwords that expire can be easily guessed by appending something to the end of the prior password. And they are more likely to be written down in plaintext.

Permanent, non-expiring passwords without MFA are stronger in practice than expiring passwords.

And where the complexity comes in is where you need to comply with PCI and NIST 800-63 at the same time.
would you say civil engineers are only required if you want to skirt building codes?

Someone has to understand the codes and how they might be applied to a specific project, and direct a project such that the outcome will comply.

Codes dont provide a blueprint for a house or a bridge. They stipulate features and properties that it must have. Design resides with the firm.

> Privacy laws are not complex

Privacy isn’t complex, compliance is.

> Tax laws are also quite easy

Yet audits are still a pain.

> tax lawyers are only needed if you want to NOT pay

This is nonsense. Tax lawyers are sometimes used to skirt the law. They’re much more often there to help prove you followed it.

The exemption Apple wanted was not from a privacy law, but from the DMA. They never claimed to have an issue meeting their privacy laws when using their own product, it was other people's products that they said they couldn't guarantee the privacy of.

Here's their argument in their own words: https://www.apple.com/newsroom/2026/06/due-to-dma-siri-ai-de...

You mean they wanted there to be no confusion whatsoever that they wouldn't allow competition in their ecosystem.
The exemption requested was temporary.
The 18 months was to entrench themselves in favor of other players.
EU response said it was "for a minimum of 18 months" — does not sound temporary to me.
How is that not temporary? "Ok, you asked for an exemption for a minimum of 18 months, we're granting you what you asked for, an 18 month exemption".
By now, Apple has accrued years of malicious DMA/DSA compliance. After those 18 months they'll try to find another reason not to allow competition.

Besides that, the law is the law and the DMA/DSA has been around for years. Why should they get an exception is one part of a duopoly?

That's even worse, then. They are not responsible for other companies' products. So this is just another piece of anti-DMA propaganda then. They have been fighting it loudly and with toddler-level arguments since they became subject to it.
A huge part of Apple’s marketing, whether you believe them or not, is that they try to protect your privacy.

The smartphone is probably the most sensitive device most people own. It knows your location always. It has your banking apps. Your password manager. Your instant messages, and social media chats, it knows whether you’re walking, or driving, or talking on the phone, and to whom.

Once Apple allows any other vendor to vacuum all of that intensively private information out of an iPhone, Apple becomes indirectly responsible for potentially massive privacy breaches.

All of that happens only if the user chooses to do it though. Anybody is free to stay in the caged Apple garden. The EU just wants them to leave the door unlocked.
A door with a lock is different from a wall with no door. Same argument that gets made with government-keyed or government-breakable encryption schemes: it's better for everyone to not have the backdoor at all.
It's not a backdoor. It's a front door that can only be opened from the inside when done correctly.
That's flatly not true. imessage interop means not just the person who installs the other app, but the data of everyone with whom they message loses the security/privacy guarantees created by imessage and Apple as a corp. Including massive resources pointed at securing the app itself.

That doesn't necessarily mean it's a bad idea from a competition point of view, but good ideas can be discussed w/ an honest view of the quite real downsides.

Apple could have worked with other companies to make RCS secure by default instead of building their own little thing that openly and intentionally discriminates non-members of their club.
> They are not responsible for other companies' products.

Legally, maybe not, practically it becomes their problem.

No, this isn't the claim.

EU wants Apple to open 'Siri AI', with access to a personal context, open to other model/AI providers.

Apple says "We can't do this in a privacy preserving way".

You can definitely question what their true motivations are, but it seems pretty plausible that there is a moral case for this system to not be opened up to other providers who may do a worse job at privacy than Apple (especially when you are Apple and you trust yourself).

I think there is a place in these sorts of ecosystems for privileged players. If you buy an iPhone you implicitly must trust Apple to some degree.

> EU wants Apple to open 'Siri AI', with access to a personal context, open to other model/AI providers.

Not sure this is the case. My understanding is what the EU wants is that users can use Siri AI or a third party AI service from, say, Anthropic or OpenAI, at the same level of capabilities, just as you can switch default browsers. It's not about the underlying LLM (that would be the huge privacy concern), it's about the product built on top. Of course how a third party AI gets its data from the device would need to be approved by the user and that third party AI provider would have to justify what it's doing with that personal data to the EU watchdogs, just as Apple would need to do.

>But Apple's position here is actually really wild: Apple claims to protect user privacy all the time. But they can't offer a product in a major jurisdiction that has actually meaningful privacy laws? Didn't they consider that while designing the product?

The DMA isn't a privacy law. In this case, the DMA would appear to require Apple to open up all user data to any AI agent. That removes the ability to provide privacy protections.

You can argue Apple should do that, but you can't in the same breathe argue for privacy.

Lemma 1: you want to protect your users privacy, and are also beholden to regulation enforcing that commitment (GDPR).

Lemma 2: you are obliged by other regulation to offer equal access to user data to third parties, so others can build equivalent functionality (DMA).

Lemma 3: malicious third parties will absolutely try to abuse the access and trick the user into sharing their data by all means possible. You will be held responsible in court of public opinion at minimum and legally at maximum if/when a malicious third party abuses said access.

This is a hard, possibly technically unsolvable problem no matter how much money you might have, because the root issue is not technical, it's the fact that you legally have to give third parties access and no way to control what they do with it - and as others have mentioned in the threads, it's exacerbated by the fact that the regulation doesn't say "this is okay and this is not", it is vague and judges things "by outcome", so you may spend all the time in the world implementing a solution you think will work, and then get hit by fines/lawsuits because the implementation is judged as not sufficient after the fact.

I am not sure this is as much of a tension as you make it sound: where is the obligation that a marketplace administrator will be blamed for any and all breaches of data privacy trust from a participating (likely malicious) third party?

According to GDPR, the app developer is the "data controller" and thus ultimately responsible. Only in the case where Apple knowingly participated in unlawful behavior is it likely to be held accountable, and even then, in addition to the app developer. Obviously, if we are not talking about leaks from the actual App Store system (eg. Apple account logins and user data).

So while it sounds plausible, the legal framework is exactly not what you describe here — Apple can claim to want better protection for customers by not allowing third party apps, but EU rejects that (it can similarly extend to app store itself) and pushes for competitive landscape with DMA instead.

Apple certainly is held responsible for such breaches by the public. And, believe it or not, I think they feel responsible for protecting their users.
But this isn’t a normal app. Apple is the one handing over all the data to the AI service.

Couldn’t someone argue that they “knowingly participated“? Do you think they want that risk?

Like they now hand over all your contacts, your location, calendar entries, microphone access, camera access. If you choose to do so.

Nothing holds them from having designed this as an API that others can use where the user has permission toggles of what data they want to share with the LLM provider.

This is clearly very different from usual permissions and access.

This would be unprecedented access to user data, enabling the most complete user profiling ever.

Ad companies, like Meta and Google, are going to spend huge amounts of money getting agents ready, because there will be a ridiculous amount of money behind all the data they're going slurp up, and the profiles they'll build for you.

Unless, Apple can figure out how to keep the leaches, that have consistently proven to be so, with court cases for receipts, at bay.

Interestingly, they claim to have done this and offer it as an API layer (Trusted System Agent) for other agents to use.

There is just this minor point that their own agent simply doesn't use it and goes directly to lower level interfaces nobody else gets access to: exactly the thing DMA was designed to stop.

1: If you want to protect user's privacy, you collect no personal information, so GDPR doesn't apply.

2: You do that.

3: Since your platform collects no private information, they get nothing from you. If they collect private information on their own, it's their job to comply with GDPR.

What you should do in case (3) is ask the user for permission to allow the 3rd party access to private data on their device. It's their choice (not yours) to allow it or not.

This is the smartest summary in the post
As has been pointed out elsewhere, DMA isn't a privacy regulation. It is simply about competition. You can be in 100% compliance with DMA and poor privacy protections. This is the crux of the problem. How do you preserve the privacy of your customers while complying with regulations where the simplest path is to compromise your customer's privacy?
The issue here isn't EU privacy laws (which Apple has been historically quite good at complying with, by big tech standards); it's EU _competition_ laws.
> Apple claims to protect user privacy all the time. But they can't offer a product in a major jurisdiction that has actually meaningful privacy laws?

The DMA and the GDPR are laws that at their core make each other more difficult. the stated outcome of the DMA - allowing any vendor/user full access to your device - is not easily supported when solving for privacy.

A popup that's like "do you want to give app XY access to this data?" is really not that hard to build... It's a lazy excuse, nothing more.
And then most users soon have given permissions to a ton of apps with sketchy records of protecting user data, so what was the point of even trying to protect privacy?
To give the users a choice? It's not Apple's responsibility to protect the users if they want to opt out.
By that same logic, we should all be locked up in padded cells to avoid getting hurt.

You gotta let people make their own choices.

There’s a difference from being able to protect privacy, and doing so in a way that complies with EU law
Protecting user privacy and reducing surface area for litigation against the business can happen simultaneously. Not that it is, but just saying, politics and difficult to define thresholds muddy the waters.
Apple is providing a level of privacy far beyond what the laws require. It would be easy if they only wanted to comply with GDPR and DMA.