[stevenbrianhall]

It's also worth mentioning that the customer service really is phenomenal, and I'm hoping that they scale this up at the same rate as the rest of the business.

Part of the magic in the support is having a button on the side of the site where I can just open up a ticket and describe an issue, and in short time get a response back from a real human being. For instance, I went to Mexico a week or so ago and sent them a message asking them to note this on my account. They quickly responded back stating that they had noted this, and including a list of fees and limitations that I could expect when using my card down there. This was a far superior experience to sitting on the phone, punching in prompts, and answering security questions.

If you do need phone support (I have once so far), the number rings through to a real person, and is superior to big banks in response time and helpfulness in my experience as well.

I'm a big fan of the service, as much for what it is now as for what I'm sure it's going to become as it continues to grow.