[jaredcwhite]

I've been saying this for forever. Not only isn't it, broadly speaking, true that "users don't care if/how/why…" with regard to how products & services are made, but furthermore: it's our job as craftspeople to make people care! We should be open about the tools and processes we use to make things. Even if it's less obviously artistic than, say, a John Wick movie (where it's undeniable just how much people DO care about the creative process behind it).