[vladde]

recently i've ran into products that feel like they were not meant to be used, but instead just follow some specification list.

for me, the end user's experience goes above all.

[ramon156]

There's a weird theme I've seen in some American companies, where they will avoid communicating with the end user and letting everything be one sided

> I do not hear the end user, therefore it does not exist

Not literally, but that's what it feels like.

It's probably safer, but in the long run you're not building any trust.