[famouswaffles]

>Of course Claude cannot be "happy" or "empathetic" for any meaningful definitions of those words

If Claude does a poor job of a critical task because you said some angry words, Maybe the consequences are far more sinister than simply a job done poorly. Do the results disappear ? Do the consciousness gods appear and rectify the situation ? "Oh well see Claude did not have 'real' anger you see, so lets fix that right up for you." Good luck with that.

>It doesn't have the organs/hormones/sensors to feel things, as Chiang explains.

Well that's nonsense isn't it ? You can feel tired when you have no reason to be, feel hungry when you've just eaten. You can even feel pain from a phantom limb! That's because Human emotion is constructed from signals, predictions, memory, context, and interpretation, and not merely from having the correct biological plumbing. You don't need biological organs to feel any of those things. You just need to know the right signals to send to the brain.