[thomashabets2]

So maybe it'll stop taking three requests, 1-2 months, and a certified letter every year to receive your tax refund?

HMRCs digital services in general are pretty good, but refunds not so much.

[hsbauauvhabzb]

Forcing people through all that means they collect more interest and I assume some people don’t bother.

[MagicMoonlight]

My self assessment refund came through within days of submitting my assessment.

[thomashabets2]

2-3 years ago they changed something and I know tens of people (and I don't know that many people) say that now filling in bank details in the SA itself has become a no-op, and that they (and I) now had to explicitly request a withdrawal of the balance. Often 2-3 times.

And it's not been a matter of waiting. The money just sits there for the better part of a year before people have noticed.

[alibarber]

Yes I have also received payments for refunds of PAYE automatically within a month or two of no action on my part.

[tikkabhuna]

Yeah, this has been my experience too. I don't know how much easier it could be.